Angela Virtudazo

Instructional Design & Learning Architecture Portfolio
advirt22@gmail.com  |  (314) 614-8495  |  linkedin.com/in/angelavirtudazo
This portfolio demonstrates work as a Learning Architect and Instructional Designer — designing scalable frameworks, learning ecosystems, and strategic solutions that drive measurable business outcomes. The examples below showcase architecture-level thinking, along with instructional design using various platforms.
CompetencyDemonstrated By
Learning ArchitectureGenAI Bootcamp Framework, Merchandising Academy, SETF Operating Model
Scalable FrameworksCascade training model, SETF Playbook with templates, L&D Handover Guide
AI / Emerging TechGenAI training for 5,500 associates, AI agents in Discovery Questions
Multimodal DesignVideo, breakouts, polls, scenarios, self-paced, facilitated
Data-Driven EvaluationPre-assessments, NPS tracking, Learning Journey Worksheets
DEI & LeadershipBelonging Institute, Allyship Journey, Live & Lead
Stakeholder CollaborationSME Collaboration Charter, RAPID decision framework
Documentation ExcellenceVersion control, facilitation guides, handover documentation
Strategic PlanningDiscovery frameworks, gap analysis, roadmaps, executive summaries
Interactive SamplesIntuit RSUs (Articulate Storyline), Impact-Driven Change Leadership Path (Articulate Rise), The Friction of Change (Custom HTML/JS)

Challenge Build an entire training operating model from scratch for a major mainframe-to-cloud transformation with 2027 go-live, where no L&D framework existed.

L&D Handover Guide

Comprehensive strategic document covering:

  • Current State Assessment — What exists, gaps, risks
  • Gap Analysis — SME engagement, content dependencies, resource constraints, cultural shift, training environment needs
  • Recommendations — Integrate with business, parallel execution, resource advocacy
  • 2026–2027 Roadmap — Milestone-based timeline
  • Resource Documentation — Links to every template, strategy doc, and tool created

Training Development Playbook

6-phase repeatable process:

PhaseTimelineKey Activities
1. ScopingWeek 1Define workshop, deliverables, checkpoint
2. Content GatheringWeeks 2–3SME interviews, content collection
3. DevelopmentWeeks 4–6Build assets, create materials
4. SME ReviewWeek 7Structured review with checklist
5. Final ReviewWeek 8Refinements, final approval
6. Post-WorkshopAfterFeedback, iteration

Training Development System — Executive Summary

  • Problem: Unpredictable timelines, variable quality, SME bottlenecks
  • Solution: 4-part system (Charter, Tracking, Workflow, Templates)
  • Business Impact: Predictability, quality, efficiency, scalability
  • Ask: Approval as standard, SME time commitment support
  • Consideration: Multiple deliverables developed together to optimimize time available with SMEs and shorten time to delivery

Discovery Framework

20+ strategic questions covering system dependencies, training environment requirements, go-live sequencing, staffing models, and AI possibilities ("Can we create AI agents for conversational learning?")

Key Documents

Training Development System preview Training Development System
Training Development Playbook preview Training Development Playbook
Day in the Life Persona Template preview Day in the Life Persona Template
The Result: Left behind a complete operating model that enables execution without direct involvement — the definition of scalable Learning Architecture.

GenAI Bootcamp Framework

Challenge How to standardize and scale GenAI knowledge and willingness to use the tools within a Fortune 1 organization (5,500+ associates)

Solution Designed a cascading learning architecture with three phases:

PhaseDescription
Pre-WorkSelf-paced preparation including function-related articles, My Assistant in Me@Campus, and Prompt Library
Bootcamp8-module in-person facilitated session covering vision, strategy, understanding GenAI, guiding principles, hands-on practice
Open Q&AExpert panel for brainstorming with early adopters

Cascade Model

  • GenAI Product Owner + Digital Citizenship team trains all VPs
  • VPs cascade to Directors → Directors cascade to Managers
  • Specific group of talented associates help leaders with cascading
Result 87% NPS score across 5,500 associates

GenAI Facilitation Materials

Developed comprehensive facilitator guide with:

  • Learning Pathway Components visual: Grow Your Skills → Unlock Business Potential → Invest Long Term
  • Prompting Formula Framework: Role + Task + Instructions + Example/Data
  • Data Sensitivity Training: Compliance guidelines for AI use
  • Real World Use Cases: Practical application exercises
  • Key Takeaways: 3-step reinforcement model

Innovation: Created "promptcraft" terminology and teaching methodology for effective AI prompting

Prompting Formula Handout My Assistant App Interface Real World Use Cases

Merchandising Academy — Complete Curriculum Overhaul

Scope ~1,000 merchandising associates

Challenge Design comprehensive curriculum framework from clean slate with tight timeline and changing requirements

CategoryModules
FoundationsWelcome to Foundations, DC Tour, Retail Math
StrategyOmni-Channel Customer Strategy, CX Funnel & the 5 Its
AnalyticsData Analysis & Visualization, Forecasting
LeadershipLeadership and Culture, Professional Communication
OperationsProduct Life Cycle, Item File, Assortment & Aggregation
Professional DevelopmentCareer Development, Negotiations, Well-Being

Capstone Activity — Manager Guide

  • Self-assessment framework with rating scale
  • Structured reflection questions for each competency area
  • Evaluation criteria and success metrics

Approach: Agile methodology — pilot → gather insights → iterate → relaunch

The Belonging Institute — 5-Session Learning Journey

Enterprise-wide DEI series with multimodal elements

WeekTopicKey Elements
1It Starts with Our CultureMentimeter polls, breakout rooms, pre-assessment
2DiversityCDEI 360 video, Values card exchange, breakout discussions
3Unconscious BiasVendor content integration, reflection activities
4BelongingPsychological safety, Deloitte research integration, Zoom polls
5Advocacy & ActionApplication planning, commitment activities
🏆 Brandon Hall Gold — Best Learning Program Supporting DEI/Belonging (2024)

Allyship Journey — Digital Learning Object (DLO)

Objective: "Promote understanding (101), create awareness (201), identify potential actions (301), and bring others along (401) to foster allyship and monitor growth along the journey"

Learning Architecture

  • 4-level progression model (101 → 401)
  • Detailed Level Outline with objectives, strategy, and scope
  • Persona-based scenarios (Example: Alesha — 45-year-old African American woman in Little Rock)
  • Types of Allyship Actions framework (Individual → Interpersonal → Structural)
  • Activity suggestions with Mentimeter integration

Innovation: "ALLY: It's all You" — A-L-L-Y framework with GlobalPeople integration

Live & Lead — Women's Leadership Development

Mission: "To empower, develop and inspire women and our male allies at all levels to reach their fullest potential and create a path forward"

Enterprise-wide continuous learning journey for female associates providing support and development for each stage of their career.

  • Opportunity framework for building diverse talent pipeline
  • Mission-driven curriculum architecture
  • Career stage mapping
🏆 Brandon Hall Gold — Best Leadership Development for Women (2024)

ABC Pizza — Business Simulation

Teaches business analysis concepts through relatable scenario

SectionContent
Who We AreCompany introduction with authentic imagery
What Makes Us SpecialBrand positioning and values
What We EnvisionStrategic vision and goals
What We Need From YouData analysis exercise with sales data
Thank YouCall to action and next steps

Training Tuesday — Scenario-Based Dialogue

Topic: Time Off & Attendance Management

Innovation: Branching dialogue script showing

  • Scene-by-scene progression with character development (Estella, Papa, Carly)
  • Decision points with consequences
  • Emotional response tracking (Not-valued, Dismissed, Unimportant, Frustrated)
  • Discussion questions for facilitation

Community Academy GO — Technology Rotation

Sought out by colleagues as subject matter expert for technology training. Delivered interactive PowerPoint with embedded video demonstrating Microsoft technology tools.

Recognition: "We had our first 'official' tour and delivery leveraging the content this week and it was fabulous!"

Crystal Ball Dashboard — VIO Script

Project documentation includes:

  • Project overview with business partner, curriculum, and content designer
  • Version history tracking
  • Video production details with location requirements
  • Writer's notes for aesthetic and creative direction
  • Detailed video/animation storyboard with audio cues
Facilitator Script – Ninety Second Spot

Standardized Project Documentation

Every project includes:

  • Project Overview: Business partner, curriculum area, content manager, creator info
  • Version History: Date, status, created/reviewed/approved by, notes
  • Version Description Details: Scope and change tracking

Facilitation Guides

Comprehensive producer notes including:

  • Pre-session technical setup
  • Slide-by-slide facilitation instructions
  • Timing and pacing guidance
  • Troubleshooting alternatives
  • Post-session follow-up
Money Center Facilitation Guide – Red Flags & AML

Clickable samples demonstrating instructional design in action — from Storyline-based eLearning to Rise courses. Each includes the finished product alongside the design rationale and supporting materials.

Intuit RSUs eLearning Module Articulate Storyline
Intuit RSUs
Articulate Storyline  ·  eLearning Module
A Storyline-based eLearning module explaining Restricted Stock Units (RSUs) to Intuit employees — covering vesting schedules, tax implications, and actionable next steps.
View Course Assignment Design Reasoning
The Impact-Driven Change Leadership Path Articulate Rise
The Impact-Driven Change Leadership Path
Articulate Rise  ·  Self-Paced Course
A Rise course designed to develop change leadership capabilities — equipping leaders with the mindset, skills, and tools to drive meaningful, lasting organizational change.
Launch Course
The Friction of Change – Signature Comparison Activity Interactive Activity
The Friction of Change
Custom HTML/JS  ·  Experiential Activity
A live signature comparison exercise that makes the friction of change visceral. Participants sign their name twice — once with each hand — then compare the results. Even a small disruption like switching hands reveals how change slows us down and creates discomfort, even when the task itself hasn't changed.
Launch Activity

This portfolio represents a sample of work across multiple organizations. Full case studies available upon request.
All examples have been sanitized to protect proprietary information.